What is our core commitment for order delivery and shopping experience?
WITKOWSKI ECOMMERCE LTD is dedicated to delivering a seamless and satisfying shopping journey for all customers. This policy outlines our complete shipping procedures for apparel purchases, with all delivery-related communication conducted exclusively via email.
What shipping methods are available and how do we calculate transit times?
We provide standard shipping as our primary delivery option, with all transit durations calculated from the date your parcel leaves our fulfilment centre.
Standard Shipping: 8-15 business days
Do we charge delivery fees for orders placed through our store?
We offer complimentary free shipping on all orders, delivered to destinations worldwide.
How long does order processing take before items are dispatched?
Orders are typically processed and shipped within 1-3 business days after payment is confirmed. Processing only takes place Monday to Friday, excluding UK public holidays.
When and how will I receive tracking details for my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number, so you can monitor your parcel’s progress at any time.
What is the standard estimated delivery window for standard shipping?
The standard estimated delivery timeframe for standard shipping is 8-15 business days from the date of dispatch.
Who can I reach out to with questions about our shipping policy?
If you have any enquiries regarding our shipping policy, please contact our Customer Service Center by email at support@jorendale.com
WITKOWSKI ECOMMERCE LTD values your support and remains committed to delivering excellent service at every stage of your order journey.